IT Help Desk
lctcs@sparkhound.com
Local number: 225-408-1870
Toll Free number: 866-537-4111
Information Technology Policies
- 7.001 Standardization of LCTCS Desktop Computers
- 7.002 Technology Policy
- 7.003 Policy for the Purchase of New Information Technology and Telecommunications Equipment for New and Expanded Campuses
- 7.004 Remote Access Policy
- 7.005 Email Usage Policy
- 7.006 Information Management Steering Committee
- Change Management Policy
- Procedure for Sanitization of Data from Computer Storage Media
- State-Wide Desktop, Laptop, Monitor & Network Printer Standards
Peoplesoft Policies
- PeopleSoft Access Authorization Rules
- PS4.001 Test Environment Management Policy
- PS4.002 Password Reset Policy - Network
- PS4.003 Incident Response Team Policy
- PSR.004 ERP Data Classification Policy
- Guidelines and Timeframes to Notify Information Systems of Separated Employees
- Explanation of Functional & Security Officer Roles
- PeopleSoft Security Access Procedures
Peoplesoft Forms
- PeopleSoft HR Security Form
- PeopleSoft FS Security Form
- PeopleSoft SA Security Form
- ERP Test Environment Request
Service Level Agreements
- Provisioning of equipment, network access, and software for a new LCTCS employee
- LCTCS Enterprise Information Systems – Lines of Service
General Forms State OIT Policies
